Thursday, April 30, 2020

Build for the New Normal: Top Tools to Support Remote Engagement

Learn about new product releases to build video-based apps or power WFH agents and employees
Twilio

View in browser

Jumpstart your COVID Projects with free hours of Twilio Video and Twilio Flex

To support critical healthcare, education, and nonprofit organizations responding to the COVID-19 crisis, Twilio is offering three months of Video free, and up to $100k in Flex hours. For any other business impacted by COVID-19, up to $30k in Flex hours.

Read more about Video Boost and Flex Boost

Build Secure Video Experiences with Twilio Video Recordings

Securing video recordings for your critical use cases is now even easier with public key encryption for Twilio Video Recordings, available with Twilio Enterprise Edition. Now no one but you can decrypt your video recordings.

Make Outbound Calls with the Flex Programmable Dialpad

Go beyond your outbound use cases by programming click-to-call with your preferred business applications or digital channels, create callback and preview dialers to enable your agents to do more in less time.

Save Time with Faster Segment Creation in Marketing Campaigns

To speed up your workflow, you can now segment contacts from a specific list right within the Contacts page. Simply click the ellipses to the right of the desired list and click "Create Segment." Every minute counts!

Twilio ChangeLog: Your One-Stop Shop for all Twilio Updates

There is more. We have shipped over 30 new enhancements to the Twilio Customer Engagement Platform this year already. Read about all the recent changes and additions to the Twilio Platform.

Tip of the month: Secure Your SIP Calls with SRTP

Madhu Mathiyalagan, Senior Product Manager

Don't let your SIP calls go unencrypted. Secure the media on Programmable Voice SIP Interfaces using TLS with Secure Real-time Protocol (SRTP) to encrypt media.

Upcoming Event:
Twilio Engage Everywhere - Wednesday, May 20 at 10:00am PDT | 1:00pm EDT

Join healthcare leaders & innovators for a live online experience to discuss the future of healthcare communications and real-world use cases.

That's Mall, Folks

The Iconic Brands That Could Disappear Because Of Coronavirus, How Long Will A Vaccine Really Take?, Elon Musk Takes Over Tesla Earnings Call And Goes On Angry Rant
 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ 
Digg Editions
Thu, Apr 30
TODAY'S EMAIL IS BROUGHT TO YOU BY CB_horizontal_color_logo@3x A Podcast Digging Up Environmental Stories In The South LISTEN NOW
ONE STEP FORWARD, TWO STEPS BACK
THE GHOST IN THE MALL
The Iconic Brands That Could Disappear Because Of Coronavirus
washingtonpost.com
We imagined a four-level mall, mapped with brands like Macy's and J.C. Penney, to show which top-name retailers face the most trouble in the coronavirus economy.
IN FOR THE LONG HAUL
How Long Will A Vaccine Really Take?
nytimes.com
Experts say at least 18 months. Here's how to shorten the timeline.
STILL SPREADING
Russia's Coronavirus Outbreak Is Getting Bad. Even Putin Admits It
vox.com
Russian President Vladimir Putin says his country's coronavirus crisis will get worse. It's already bad, experts say.
WEAPONS OF MASK CONSTRUCTION
Worried Your Cloth Mask Isn't Filtering Coronavirus? This Hack Could Make It More Effective
fastcompany.com
We might call this look "bank robber chic."
PODCASTS WE DIGG | SPONSORED
A Podcast Digging Up Environmental Stories In The South
brokengroundpodcast.org
The Broken Ground podcast is bringing you a series of interviews with some of the leading voices on environmental issues in the South. Join them to celebrate the 50th Anniversary of Earth Day from your home.
TAKING CARE OF BUSINESS
WHITE COLLARED
The Malaysian Job
harpers.org
How Wall Street enabled a global financial scandal.
GOOD SYSTEM WE'VE GOT HERE
After One Tweet To President Trump, This Man Got $69 Million From New York For Ventilators
buzzfeednews.com
The Silicon Valley engineer, who had no background in medical supplies but was recommended by the White House, never delivered the ventilators. Now New York is trying to claw back the money.
WHAT'S IN STORE FOR US
The World Is Running Out Of Space To Keep Oil. Where Will It Go?
qz.com
Tankers, trains, even caves: Oil producers are scrambling to find a place to store their product.
RACING BULL
The Mystery Of Michael Jordan's Mind-Boggling 40-Yard Dash Time
sbnation.com
Did Michael Jordan really run a 4.3-second 40-yard dash? This is a rabbit hole worth going down.
VIDEO OF THE DAY
WHOA
This VR Simulation Of A Nuclear Blast Will Wake You Right Up
youtube.com
Even without VR goggles, this is quite something.
IN THE NEWS
Jobless Claims Top 30 Million As Coronavirus Continues To Devastate Economy
LA Becomes The First Major City In The US To Offer Free Coronavirus Testing For All Residents
Elon Musk Takes Over Tesla Earnings Call, Goes On Angry Tangent About Lockdowns 'Forcibly Imprisoning' People
Europe's Economy Just Had Its Worst Quarter Since Records Began
Spinosaurus Fossil Discovery Rewrites History Of Swimming Dinosaurs
FROM THE DIGG STORE
Save 20% Off This Ingenious Tool Designed To Keep You From Touching Surfaces
store.digg.com
Viruses and bacteria can live on surfaces for longer than you think. Hygiene Hand is the tool that lets you get through your day without exposing yourself to dirty surfaces. Right now, it's just $19.99.
FROM THE ARCHIVES
ANNALS OF ANNALS
The Long-Lost Tale Of The World's Longest Book (2015)
newyorker.com
"The Oral History is a great hodgepodge and kitchen midden of hearsay," Joseph Mitchell reported in his first piece about Joe Gould, published in The New Yorker in 1942. "It may well be the lengthiest unpublished work in existence."
THE MANY MYTHS OF VLADIMIR PUTIN
Killer, Kleptocrat, Genius, Spy: The Many Myths Of Vladimir Putin (2017)
theguardian.com
But do all these theories say more about us than Putin?
It's almost Friday! We'll be Putin this week behind us in no time.