Thursday, March 26, 2020

Posts to help you build important communication apps

This special edition of the Twilio newsletter provides resources to help you build apps during the COVID-19 crisis.
Twilio

View in browser

Deploy Timely and Accurate Information at Scale with a Chatbot

Inundated with inquiries about COVID-19? We've built a template for health organisations to use based on WHO data, to answer 25 common questions so you can free up more of your human capacity.

Tips for Setting up Work from Home Agents with Twilio Flex

Many contact centers are scrambling to deal with increased volumes whilst also having to enable their agents to work from home for the first time. If you've never enabled remote working for your contact centers, here are some tips.

Create a Simple Notification System using Twilio CLI, Programmable Voice, and Programmable Messaging

If you've found yourself in need of a mass notification system, here's a quick tutorial that will get you started.

Meet face to face with Twilio Video open source applications

Need to replace in-person interactions with virtual ones? Deploy a video application in less than 5 minutes with the newly released Twilio Video open source applications, across web and mobile including iOS, Android, and ReactJS.

Twilio ChangeLog: Your One-Stop Shop for all Twilio Updates

There is more. We have shipped over 30 new enhancements to the Twilio Customer Engagement Platform this year already. Read about all the recent changes and additions to the Twilio Platform.

Best Practices for Crisis Communications & Twilio Business Continuity Blueprint

Glenn Weinstein, Chief Customer Officer at Twilio

Kickstart effective crisis communications with your employees and customers with these tips from Glenn Weinstein. Bonus: Twilio's own Business Continuity plan.

Upcoming Event:
Twilio Engage Everywhere - April 14 at 10 am PST

Join business leaders and innovators to learn best practices for customer engagement and business continuity in these unprecedented times.

No comments:

Post a Comment