Saturday, February 5, 2011

[OpenDNS] February 2011 Newsletter - Home Edition

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In This Issue

  1. The #1 Most Blocked Site of 2010
  2. Simple Solutions for DNS Outages
  3. OpenDNS Went to Davos Last Month!
  4. Meet an OpenDNSer: Mark Neumann
  5. Customer Spotlight: Evans Fruit Company

The #1 Most Blocked Site of 2010

If you had to guess what the #1 most blocked site of 2010 was, what would you pick?

If you chose Facebook, you'd be right! More than 14 percent of OpenDNS users who used blacklisting to help manage Web content filtering on their networks chose to block Facebook in 2010. Other frequently blacklisted websites include MySpace and YouTube.

We released data about the most blocked websites, along with most blocked categories, most whitelisted websites, and top phishing targets in an easy-to-read report at the end of January.

Check it out! (PDF) (Scribd)

Simple Solutions for DNS Outages

Many OpenDNS users discovered us after they suffered an Internet outage thanks to their ISP's unreliable DNS service. These same users discovered that choosing OpenDNS meant the end of unreliable DNS — and the beginning of an overall better Internet experience.

Thanks to Twitter, we can frequently see when ISPs are having DNS outages. When this happens, we tweet out (via @OpenDNS – follow us!) and try to help by suggesting OpenDNS. To aid in these efforts, we've created a new mini-website that we can use to reach out to people who are posting about their outage on Twitter from a smartphone. You can find it at:

Use.OpenDNS.com or http://208.69.38.205

By popping that IP address into their browser, DNS-less ISP customers can learn how to set up OpenDNS — and get back online.

Bookmark the page and be a hero to a friend, the next time their ISPs DNS service fails!

OpenDNS Went to Davos Last Month!

WEF 2011

In August of last year, OpenDNS was named a World Economic Forum Technology Pioneer for 2011. Being named a Technology Pioneer is a tremendous honor from the World Economic Forum as only 10 tech companies are named each year. Being given this honor also comes with an invitation to attend the WEF annual meeting in Davos where heads of state and titans of industry meet and share ideas to improve the state of the world.

So, in late January, OpenDNS CEO David Ulevitch headed to Switzerland to attend this exclusive the meeting and take in all the excitement. Highlights included hearing Russian president Dmitry Medvedev speak, spending an hour with Bill Gates, shaking hands with former President Bill Clinton, meeting Juniper Networks CEO Kevin Johnson and Akamai CEO Paul Sagan, and much, much more.

Read more about David's experience on the OpenDNS Blog.

Meet an OpenDNSer: Mark Neumann

Mark Neumann

The engineers at OpenDNS are some of the smartest in the industry (we'll admit that we're a little bit biased in our assessment.) But being smart isn't enough — having a great manager is a big part of the equation. Luckily they've got Mark Neumann, OpenDNS' vice president of engineering to help them out.

Describe yourself in five words or fewer.
Trustworthy, loyal, helpful, friendly, courteous ... wait, just say I'm an Eagle Scout.

What's your job at OpenDNS?
To make sure that engineering and operations provides an awesome service and keeps up with our CEO David's vision for the company.

What qualities do you look for when hiring new engineers for your team?
It's not original, but "smart and gets things done". We are looking for engineers who have already demonstrated not only an ability to learn and to solve difficult problems, but also people who are passionate about what they do and who make the extra effort. Typically these are people with a startup background as many large companies tend to narrowly define the roles of their engineers, training them to work inside that role. People with startup backgrounds are familiar with doing whatever needs to be done, from programming to testing to marketing to sweeping floors (we do have janitors). Finally, a culture and personality fit is very important as the team is relatively small and spends a lot of time together.

Think you've got what it takes to join Mark and the Engineering team at OpenDNS? Get in touch!

Customer Spotlight: Evans Fruit Company

Evans Fruit Company

Founded in 1949 in Washington State, Evans Fruit Company is one of the U.S.'s top apple producers. With a large number of geographically disperse locations, the company needed reliable DNS that worked with multiple ISPs. Using OpenDNS means that DNS errors are handled consistently across the company, regardless of ISP. I.S. Manager Jeremy Hines is also using OpenDNS Web content filtering at Evans Fruit Company's remote locations, and as a back-up for their filtering appliance at their main and satellite offices. "OpenDNS has made my life much easier," Hines said. "There is another layer of protection for my network, also I don't have to manage DNS appliances anymore."

Photo by Flickr user Ernst Vikne

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