Build trusted customer engagement workflows and scale to millions of customers instantly
Build HIPAA Compliant Studio Flows
Build IVRs and chatbots faster with the Studio REST APIv2 beta, including HIPAA compliant workflows for critical COVID-19 use cases such as telehealth and contact tracing.
Keep Customer Payment Information Safe with PCI Compliant Call Recordings
Now you can record your calls and keep your customer payment information safe with Twilio Programmable Call Recordings. Maintain PCI compliance with your encrypted voice recordings on Twilio with secure storage and automatic deletion after 72 hours.
Improve customer call experience with real-time sentiment analysis or AI-driven knowledge assistants by integrating AI/ML applications of your choice using Media Streams, now generally available.
Launch Contact Tracing with Outbound Calls, Health Surveys, and SMS Notifications
Looking to adapt to the unique challenges of deploying contact tracing with speed, scale, and privacy? Education, elicitation, notification, and follow-up are critical to success and we're here to help.
Twilio ChangeLog: Your One-Stop Shop for all Twilio Updates
There is more. We have shipped over 15 new enhancements to the Twilio Customer Engagement Platform this year already. Read about all the recent changes and additions to the Twilio Platform.
You can now edit images hosted in Twilio SendGrid directly from the image library, whether you're sending via Marketing Campaigns or the Email API. Crop, flip and rotate your images, add filters, or make adjustments like contrast or opacity all from within your email editing workflow.
