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Dear Sony Sen,
We would like to inform you that we have updated the Skrill (Moneybookers) Account Terms of Use and the Privacy Policy.
The changes that have been made will take effect by 25/05/2012. Please refer to the links included for details.
We have initiated these changes for the following reasons: | | | | |  | Regulatory Updates: Since the introduction of the Electronic Money Regulations 2011, industry regulators have issued further guidance on some of the new rules. The changes incorporate these recommendations. | | | | Re-branding and Clarity: In line with our rebrand to Skrill, we have added reference to Skrill within both documents to align this with the brand experience that you have. In addition, we have clarified a number of the provisions, including adding headings and clause numbers for your ease of reference. | | | | Processes: We have clarified some of the processes and timescales within which you should exercise your rights under both the Skrill (Moneybookers) Account Terms of Use and the Privacy Policy to provide a clearer understanding. | | | | Operational: We have clarified some of the operational service levels you shall receive from us, especially how fast your uploads are available for you. | | | | Foreign Exchange Fee Increase: We have increased the foreign exchange fee in the "Fees" section. This increase shall not apply to you if you have been granted VIP status (level of Silver, Gold or Diamond) in accordance with the Skrill VIP Terms and Conditions or if you are using your Skrill (Moneybookers) Account for commercial purposes. Please note that no other changes to the fees associated to your Skrill (Moneybookers) Account have been made. | | | | Please read the updated documents and keep a copy for future reference.
For more details on the changes that we have made, please refer to the following links: | | | | | | | The changes will apply from 25 May 2012 unless you object and notify us that you wish to terminate your account in which case your account will be terminated immediately and without charge. You can do this at any time by contacting Customer Services. If you do not object to the changes before 25 May 2012, we take this as your acceptance of the changes.
Best wishes,
Skrill (Moneybookers) | | | |  |
 |  | Is this email from Moneybookers? Emails from Moneybookers will always address you by your first and last name. If the email does not include your first and last name, it's not from Moneybookers. Spoof or 'phishing' emails usually have generic greetings such as 'Dear Moneybookers member' or "Dear Moneybookers". Find out more here. | | |  |
| | | Skrill (Moneybookers) Security Reminder
Protect Your Password
Skrill (Moneybookers) and its representatives will NEVER ask you to reveal your password. There are NO EXCEPTIONS to this policy. If anyone asks for your password by phone or by email, or on any website other than moneybookers.com, refuse and immediately report this to security@moneybookers.com.
Access your account ONLY using the login link on the Moneybookers homepage
Please be advised that Skrill (Moneybookers) and its representatives will NEVER send you an email asking you to provide your login details within a form provided or to click on a hyperlink to access your account! Immediately report any incident to security@moneybookers.com.
Your Login Password
Make sure your password is longer than 8 characters and contains at least one number or non-alphabetic character such as '9','-' or '%'. It must also be unique to Moneybookers and should not be used elsewhere. Please remember your password is case-sensitive when re-entering it.
Moneybookers Ltd., London, Registered in England and Wales no 4260907. Registered office: Welken House, 10-11 Charterhouse Square, London, EC1M 6EH, United Kingdom. Authorised and regulated by the Financial Services Authority of the United Kingdom (FSA).
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